COVID-19 Update: We're Open and Running For You

Dear Valued Customer,

Let us start by saying, we are open. We have made a few changes this week to ensure the safety of you and our employees during these ever-changing times. Retail businesses are being shut down, work from home policies are being mandated, and states are entering lockdowns and implementing stay at home polices, however, the trucking industry is considered “essential business” at this time and Vander Haag's will remain open until further notice. 

Current changes to keep you and employees safe:

We are open – Our website is available to you 24/7 to place orders.We offer chat support M-F from 8a-5p Central Time. If you need assistance, please call one of our sales representatives who will be able to assist during the hours of 7:30A - 5:30PM M-F. We are closed Saturdays until further notice.

Please note that each of our locations have designated certain areas of our facilities for customer access. You will notice these areas are clearly marked-off throughout each facility. We are here to provide parts to our customers, but are taking steps to insure the health of you and our employees by limiting access to our sales, service, and shipping areas.

We strongly encourage calling ahead or visiting our website for part availability, questions, shipping quotes, and placing orders. We also asking all customers and employees that enter each location to wash their hands upon arriving. We are continuing to follow a strict cleaning schedule to disinfect commonly touched items at each facility. 

Shipping – Please note that delivery on some items may take longer than normal. We are doing our best to get you the supplies you need in a timely manner.

If you need any assistance, please call or email.  Our team is available to help you with any questions or concerns.

Thank you for your continued support,

Vander Haag’s Inc.

Covid-19: How Vander Haag’s is Responding

Dear Valued Customers,

As we all work through this rapidly changing situation regarding the coronavirus (COVID-19), it is extremely important that we keep you and our team members safe.

Vander Haag’s Inc. will continue to provide the same products and services you’ve come to expect along with high sensitivity towards the health of our customers and team members.

We have implemented practices to keep our facilities clean with special attention to the sanitization of our common areas.  In addition, we will be CLOSED on Saturday's until further notice. We have eliminated unnecessary travel to or entry into other facilities by our team members.  Team members exhibiting symptoms are required to stay home.

Even though our doors are still open to the public, we would like to encourage that you call ahead or use vanderhaags.com to find and purchase the products you are looking for.  If you need more information about an item, we will be happy to provide it.

Thank you for your continued support,

Vander Haag’s, Inc.

Meet Daniel!

Meet Daniel Sargent!  Daniel is a Yard Technician on the Salvage team at our store location in Council Bluffs, Iowa!  He has been a part of the Vander Haag’s family for nearly 12 years now, initially starting as an intern during his time at Iowa Western Community College and working in a full time capacity since graduating there.

Daniel has spent his entire time in the Salvage department in Council Bluffs, but has done a number of different jobs during the course of his 12 years: dismantling, pulling parts in the yard, and for the past three years, he has been running equipment and pulling parts.  Every day looks a little different – from moving trucks in and out of the shop to loading/unloading customers and vendors to checking parts list and maintaining the yard, Daniel gets involved in a lot of different things throughout the course of his day. 

He says that the most enjoyable part of his job are his co-workers.  “I like the guys I work with, we all make a pretty good team.”  Daniel is an important part of that team, too.  He’s been in the Salvage department in Council Bluffs longer than anyone else on the team!

Beyond the team in the Salvage department, Daniel says he enjoys the culture that he feels at Vander Haags. “I like working for a family owned business who truly appreciates their employees.”  Well, Daniel, we appreciate you being a part of our family!  Congratulations on your many years of service & we wish you many more!

Meet Mark!

Meet Mark Jacobs with our team in Kansas City, Missouri!  Mark recently celebrated his five year anniversary with Vander Haag’s, starting with us in November of 2014.   He currently serves as a Service Assistant, working the 2nd shift at the KC store.  Mark initially started in Warehouse/Inventory and then moved into Shipping and Receiving as well as the Parts Sales before settling into his role as Service Assistant.

Mark says he really enjoys the second shift hours, starting most of his days at 12:30 PM and then working until 11:00 PM or later to make sure everything gets done.  “I am not a morning person, so second shift is perfect for me!”  Most of Mark’s day is spent communicating with customers, service technicians, and updating work orders.  At 6:00 P.M., he takes over parts calls as well.  Mark admitted that there’s never a lack of something to do.

Having been with VHI for over 5 years now and working in multiple departments has allowed Mark to meet a lot of the team members in Kansas City and throughout other VHI locations as well.  “I do feel like I’ve made some great friendships here.”  He especially enjoys the accomplishment of helping to keep the second shift as productive as possible in Kansas City.

Looking back on his experience, Mark has some advice: “Keep an open mind and be able to accept constructive criticism without taking it personally.  Learn as much as you can.” 

Congratulations on your five years with Vander Haag’s, Mark!  We’re thankful to have you as a part of our team!

Meet Mark Jacobs with our team in Kansas City, Missouri!  Mark recently celebrated his five year anniversary with Vander Haag’s, starting with us in November of 2014.   He currently serves as a Service Assistant, working the 2nd shift at the KC store.  Mark initially started in Warehouse/Inventory and then moved into Shipping and Receiving as well as the Parts Sales before settling into his role as Service Assistant.

Mark says he really enjoys the second shift hours, starting most of his days at 12:30 PM and then working until 11:00 PM or later to make sure everything gets done.  “I am not a morning person, so second shift is perfect for me!”  Most of Mark’s day is spent communicating with customers, service technicians, and updating work orders.  At 6:00 P.M., he takes over parts calls as well.  Mark admitted that there’s never a lack of something to do.

Having been with VHI for over 5 years now and working in multiple departments has allowed Mark to meet a lot of the team members in Kansas City and throughout other VHI locations as well.  “I do feel like I’ve made some great friendships here.”  He especially enjoys the accomplishment of helping to keep the second shift as productive as possible in Kansas City.

Looking back on his experience, Mark has some advice: “Keep an open mind and be able to accept constructive criticism without taking it personally.  Learn as much as you can.” 

Congratulations on your five years with Vander Haag’s, Mark!  We’re thankful to have you as a part of our team!

Employee Spotlight: Harold Phipps

Meet Harold Phipps with our team in Des Moines, Iowa!  Harold has been with Vander Haag’s for just over 5 ½ years, and has worked as a Fabricator in the Service department during his entire tenure with us.  Harold originally was introduced to Vander Haag’s as a customer.  While working with the Iowa DOT, Harold sent a truck in to get an axle skein replaced.  During that replacement, he also got a tour of the shop.  He was so impressed, he joined the team shortly thereafter!

Harold says the thing he enjoys most about his job is that a “typical day isn’t so typical.”  Harold’s work varies between doing accessory installs, tarp replacements, installing power tarp kids, welding jobs, and even helping with estimating some jobs.  He especially enjoys projects that are a challenge.  For example, he assisted with the engine dyno install in Des Moines.  “There was a lot to figure out and a lot of different systems to get to work together… and the way we did it had not been done before.” 

Harold says that if he can give one piece of advice to someone beginning their career with Vander Haag’s, it would be this: “Stay out of the tool trucks!  The tool guys will come to you… guaranteed!  Tell them what you want and they will bring it in to you.  Whenever I get in a tool truck, my palms start sweating, my respiration increases, and I buy way more than I should… And there’s not support group for tool collectors anonymous… so stay off the tool trucks!”

Well, Harold, we’re glad to have you (and all your tools) as part of our team here at Vander Haag’s!

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Locations

Vander Haag's Inc has multiple midwest locations with Service Shops, Part Sales, and is a licensed Truck & Trailer Dealer. Click on a location for more information. Locations include:

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